Each project/retainer will begin with a free 30 min kick-off to discuss needs, requirements, anticipated deliverables.
Billing & Payments:
Invoices can be paid either via check mailed to Ant Strategic, via ACH bank payment, or via credit card.
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"I had the pleasure of working with Andrea on countless project teams. Her ability to see through the customer's eyes, anticipate their path and struggles, and execute on a solution made her critical to our success. Andrea is the rare person who can maintain focus on the big picture while demonstrating an incredible attention to detail. Even when it seemed that our systems were fighting us at every turn, Andrea would find a way to build that complex email list, to design the perfect communication trigger, to make sense out of every aspect of customer feedback.
Beyond project work, Andrea is excellent at troubleshooting and resolving issues within tight time constraints. On multiple occasions I came to her with a production bug my team introduced that impacted a subset of customers in various complicated scenarios. Time and again Andrea calmly broke down the problem, determined the customer groups and designed our communication strategy for each. In no time her team had lists built, comms drafted and sent, and even a detailed script for customer service.”