Each project/retainer will begin with a free 30 min kick-off to discuss needs, requirements, anticipated deliverables.
Project BasisThis will serve to deliver a specific project and a specific set of deliverables that will be detailed out in a Statement of Work. The project will have a set start and end date as well as a set fee range. Many of the services listed on the services page can be quoted like this, we can also look at your unique project needs and can provide a proposal for that work as well.
Each project will require a flat rate discovery phase (either basic for smaller projects or deep for more involved projects) - the discovery phase is meant to help estimate the ultimate project cost and discover any potential risks or problems before getting into the meat of the project. Discovery deliverables include an estimate and project plan.
Each project can also be scoped either with or without training, coaching, or planned maintenance.
Each project will be invoiced to the customer - half the fee will be due up front and half will be due either upon completion of the project if the project is shorter in duration or at specific milestones defined in the Statement of Work.
Projects will have set end dates and will require client engagement in the feedback process to be completed by the end date.
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On RetainerWith some clients the best approach is to have an on-demand resource that they can focus where they need them most. They buy a 10-hour retainer for $1,000 or a 20-hour retainer for $1,800 and we get started. At the end of each retainer you decide whether you want to re-up.
Need to know how to improve your email open and click rates? Wanting to improve your marketing processes so they aren’t so manual? Hoping to discover a gap in your marketing that could offer a lot of potential? Looking to get more density in your customer base? Interested in running a unique campaign designed to improve a specific goal? Simply need someone to work with your team and fill a competency gap? Not sure where to even start? I will help with brainstorming, troubleshooting, and expert marketing guidance. Or use your retainer to cover marketing coaching services.
Retainer details:
Each retainer will be collected in an advance payment. Any portion of uncompleted hours will be returned to the customer.
The retainer will be invoiced to the customer at the start of the project and must be collected before work will begin.
Retainer hours must be used up within 6 weeks from start of retainer agreement.
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Billing & Payments:
Invoices can be paid either via check mailed to Ant Strategic, via ACH bank payment, or via credit card.
Want to discuss a project?
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"I had the pleasure of working with Andrea on countless project teams. Her ability to see through the customer's eyes, anticipate their path and struggles, and execute on a solution made her critical to our success. Andrea is the rare person who can maintain focus on the big picture while demonstrating an incredible attention to detail. Even when it seemed that our systems were fighting us at every turn, Andrea would find a way to build that complex email list, to design the perfect communication trigger, to make sense out of every aspect of customer feedback.
Beyond project work, Andrea is excellent at troubleshooting and resolving issues within tight time constraints. On multiple occasions I came to her with a production bug my team introduced that impacted a subset of customers in various complicated scenarios. Time and again Andrea calmly broke down the problem, determined the customer groups and designed our communication strategy for each. In no time her team had lists built, comms drafted and sent, and even a detailed script for customer service.”
